A: EVERYTHING IS CUSTOM MADE. THERE ARE NO REFUNDS UNDER ANY CIRCUMSTANCES.
Q: HOW LONG IS THE WAIT TIME?
A: It's circumstantial. Some are done quickly and sometimes when there's a big sale it can be quite a while. I am one person taking on the world. Please be patient.
Q: HOW MUCH FOR A CUSTOM RING?
A: Customs start at $350.
Q: HOW DO I KNOW MY SIZE?
A: Go to a local jewelry store and get sized. Due to the width of my rings they rung big.
Q: HOW DO I KNOW WHEN MY RING IS DONE?
A: If we are in direct contact you can ask me around the finish date otherwise you will receive an email with a notice and a tracking number upon completion.
Q: DO YOU GIVE REFUNDS?
A: NO. Every item is custom made for YOU. Under no circumstances are refunds given, but we do accept exchanges and also issue credits.
Q: DO YOU MAKE WEDDING BANDS?
A: Yes. Any of the color ways/styles can be made into a wedding band.
Q: DO YOU MAKE LADIES SIZES?
A: Yes. Please see below.
Q: CAN YOU MAKE YOUR RINGS THINNER?
A: Yes. Each ring is custom made one at a time per individual but depending on the size I won't go less than 1/4". Usually it's a 6.5 and under that I would go that thin but anything over a 6.5 won't be less than 3/8" wide. There are however some styles that I do not make thinner because that's "the style" of that ring but it will usually say that in the description.
Q: DO YOU HAVE A WAITING LIST?
Q: CAN I CHANGE MY ORDER TO SOMETHING ELSE?
A: Yes and No. Figure out what you really want before purchasing. If you want to change to another style or upgrade you have 48 hours after purchase to do so.
Q: DO YOU DO PRIVATE LABELING?
A: Depends. Email is best.
Q:DO YOU DO BULK DISCOUNTS?
Q: ARE THERE CUSTOM OPTIONS?
A: Absolutely. You have an almost unlimited amount of options. Size, width (unlesss it's a set style), One off's ANY size and any variation. Custom color ways, coatings... you name it. Just ask.
Q: ARE YOUR RINGS REALLY HAND MADE?
A: Unless specified otherwise, YES 100%. Even the materials for the acrylics are hand poured. Each one of my rings are specially made for the individual. None are pulled from the shelf. I like to pride myself in the fact that when you order a ring it is specifically made for you. It wasn't made, set in a box and left up for grabs. There may be instances where i design a ring and have it casted for me out of metal or cnc but usually there's still a lot of hand finishing required to finish it.
Q: DO YOU MAKE ALL YOUR OWN MATERIALS?
A: 99% of the materials I use are mine. There are a couple people (buddies) I do buy other color ways from and I also trade my materials with other makers from time to time.
Q: WILL MY RING LOOK LIKE THE ONE IN THE PICTURE?
A: KINDA, maybe, possibly, not exactly. All my rings are different. The process is semi controlled and all i can promise is a color way. None are the same. They are like a finger print and virtually impossible to replicate. In a sense, all my rings are one offs.
Q: HOW MUCH ARE YOUR RINGS?
A: It really depends on material and color way. If it's to be limited or super limited or even a one off. They all vary. You can look at rings posted and get a relative idea.
Q: WHAT ARE YOUR RINGS MADE OF?
A: A fine mixture of acrylic resins. Carbon fiber. 316L Stainless Steel, Zirconium, Titanium or in very rare cases wood.
Q: WHAT SIZE AM I?
A: I don't know.
Q: HOW DO I FIND OUT MY RING SIZE?
A: Go to a jewelry store and ask them for your size. Even the Walmart Jewelry dept. can assist you. Tell them it's for a WIDE band,
Q: DO YOU DO SPONSORSHIPS FOR PROMO?
Q: DO YOU DO RETURNS?
A: I do if it was a mistake that i made. If you choose the wrong size or just change your mind no.
Q: WHAT IF I AM NOT HAPPY WITH IT?
A: Not possible. BUT, if that is the case; i will do whatever i can to make sure you're happy.
Q: HOW DO THEY GLOW?
A: Pixie dust.
Q: What is the turn around time?
A: Due to my busy schedule, I am on a constant 4-6-8 (sometimes 16) week turn around. SS machine engraved rings can take 6-8 weeks and "hand engraved" up to 10 months. These are options that i outsource and have very limited power on the time frame. I do push for a speedy delivery but those places get rather busy. The hand engraver usually has a back log but he squeezes me in.